Goettl Air Conditioning, which is based out of Las Vegas, Phoenix, and Tucson, takes its reputation very, very seriously. One of the worst mistakes that a company can do is tune out their customers and not listen to them. It is important to have an open dialogue with them at all times and find out what they are thinking and what they are feeling. When that happens, great things can happen for both the customers and the company. Everyone is on the same page and everyone understands what is going on and where they should be and what they should be doing in their respective roles.
Goettl Air Conditioning has worked hard to earn their reputation, which is over seven decades long, and they have done a lot of repairs, a lot of maintenance, and lot of installations. They have the knowledge that customers have come to know and trust. They know that when Goettl Air Conditioning tells them something, it is the gospel. There are no lies and they are not going to overcharge their customers. They value that customer/client relationship and they wish to maintain it and keep it strong for seven more decades and beyond.
According to Arch News, Another way they have done that is by being such a big part of the community. They have made their faces seen and their voices heard. That is a byproduct of Ken Goodrich, the man in charge. He is always on the lookout for ways to improve the community and give back. He is one of those people that appreciate others and he appreciates what they do for him. He knows that without the customers, the company would not have lasted this long and had the type of success it has had. He is grateful for them and he is grateful for those that have spread the word.
When he sees a chance to give back, he pounces on it. Indeed, he made the news for giving $1,000 dollars in tools to a veteran that is graduating college (http://www.prnewswire.com/news-releases/goettl-air-conditioning-owner-ken-goodrich-rewards-veteran-college-of-southern-nevada-student-300267374.html). Everyone knows how difficult it is for them to figure out what to do when they return home and how long the adjustment period takes for them. It shows a lot about him that he went to college, finished it, and is ready for the next chapter in his life. One thing is for certain: he knows he has Ken Goodrich in his corner. Read more about Goettl Air Conditioning on glassdoor.com.